This Privacy Policy describes how Global Track ("We," "Us," or "Our") collects, uses, and shares information when you use our mobile application ("app") and related services.
Our commitment to protecting personal information extends to all individuals, including corporate entities. References to "you" and "your" in this Policy include not only individuals, but also your employees, representatives, and agents. We want you to feel confident that your personal information is handled with the utmost care and respect as you interact with Us. This Policy is intended to provide clarity regarding our data practices, so that you are aware of how your personal data is handled.
This PDPA Statement describes how Global Track and its affiliates collect, retain, and handle personal information (as defined below) in accordance with the Personal Data Protection Act 2010 ("PDPA") and Malaysian law. Please review this PDPA Statement regarding the personal data we may collect from you. By providing us with your Personal Information, you consent to this PDPA Statement and our Privacy Policy, as well as the collection, use, access, transfer, storage, and processing of your personal information as outlined in this PDPA Statement and our Privacy Policy.
Location Information: Global Track utilizes the GPS functionality of your mobile device to calculate the speed of the vehicle, track driving behavior, and monitor travel distances. Device Information: We may collect information about your mobile device, including the device model, operating system version, unique device identifiers, and mobile network information. In addition, we may receive, store, and process your personal data that is provided or made available by any third parties, credit reference bodies, regulatory and law enforcement authorities, for reasons such as delivery of our products and/or services, performance of the terms and conditions of our agreements, and/or compliance with our legal and regulatory obligations.
To Provide and Improve Our Services: We use the information collected to provide you with the services offered by Global Track, including calculating vehicle speed, analyzing driving behavior, and tracking travel distances. We also use this information to improve the performance and features of our app. To Communicate with You: We may use your information to send you important updates, notifications, and other communications related to your use of the app. For Research and Analysis: We may use aggregated and anonymized data for research and analysis purposes to understand trends, improve our services, and develop new features.
Global Track processes your personal data only for specific and limited purposes, including but not limited to: administrative and operational purposes, contact and communication, internal records management, identification and verification, compliance with laws and regulations, improving our websites, responding to your requests, resolving concerns, informing you of our services, marketing and advertising, processing applications, research and data analysis, fraud detection and prevention, audit and security purposes, and data storage and backup.
We will not use or disclose your Personal Information except in accordance with this PDPA Statement and as permitted or required by any enactment, law, statute, or regulation, and only with your prior consent (implied and/or express).
You may withdraw your consent to Global Track processing your personal data at any time by sending a written notice. You have the right to access all personal data held by Global Track upon written request. If you do not wish for your personal information to be shared or to be solicited for services, please notify us in writing.
By registering for our services or continuing to use them, you consent to the processing of your personal data by Global Track and, when necessary, the disclosure of your personal data to the categories of third parties specified by Global Track. We reserve the right to amend this Policy at any time, and your continued engagement with us will be construed as acceptance of the revised terms.
We implement appropriate technical, physical, electronic, and procedural security measures to safeguard your personal data. However, due to the nature of the Internet, we cannot guarantee complete security of data transmitted over the internet.
If you have any query in relation to this Privacy Notice or how we handle your personal information, kindly contact our Customer Support at +6016-6115029 or info@globaltrack.my.